Delivery Policy for Colton Creations LLC

Effective Date: 1.31.2024

Thank you for choosing Colton Creations LLC for your unique and personalized products. To ensure a seamless and secure delivery experience, please review our delivery policy below:

Marquee Letters Delivery Policy

Payment Confirmation:

Final payment for marquee letters must be received one day prior to the scheduled shipment date. This ensures that we can efficiently prepare your order for dispatch, facilitating a smooth delivery process.

Shipping Method:Marquee letters are exclusively shipped via FedEx Freight, a trusted carrier known for reliable and swift deliveries.

Delivery Time:The typical delivery time for marquee letters via FedEx Freight is estimated to be between 3-7 business days. Please note that delivery times may vary based on your location and specific delivery requirements. Our goal is to expedite the delivery while ensuring the safety and integrity of your purchase.

Wood Signs & Custom Prints Delivery Policy

Payment Terms:

Full payment for wood signs and custom prints is required upfront. This payment policy supports the customization and material procurement process, ensuring your order is crafted precisely as requested.

Production Turnaround:The standard production turnaround time for wood signs and custom prints is approximately 7-10 business days. This timeframe allows for the meticulous crafting, customization, and quality assurance of your order.

Shipment:Once production is complete, your order will be securely packaged and prepared for shipment. We will confirm the delivery method and timeframe with you prior to dispatch to ensure it aligns with your preferences and needs.

Contact Information:

For any questions or concerns regarding the delivery of your order, please contact our customer service team:

Jorge Pulido

Phone: 209-809-3316

Review of the Policy:

We recommend reviewing this delivery policy periodically, as updates or modifications may occur to better serve our customers.

Thank you for entrusting Colton Creations LLC with your unique and customized products. If you have any further inquiries, feel free to reach out to our dedicated customer service team.