Cancellation Policy for Colton Creations LLC

Effective Date: 1.31.2024

At Colton Creations LLC, we understand that circumstances may change, and we strive to provide flexibility for our customers. Please review our cancellation policy below:

1. Cancellation Window:

Orders can be canceled within 24 hours of placement without incurring any charges. It's important to note that once the order has commenced processing, it becomes ineligible for cancellation.

2. How to Cancel Your Order:

To initiate the cancellation of your order, please contact Jorge Pulido promptly at 209-809-3316. When reaching out, provide Jorge Pulido with your order number and clearly state your cancellation request.

3. Cancellation Requests After 24 Hours:

Orders canceled beyond the initial 24-hour window may be subject to charges, depending on the status of the order. Please contact Jorge Pulido to discuss the cancellation options and any applicable fees.

4. Ineligible Orders:

Once an order has entered the processing stage, it cannot be canceled. In such cases, customers are encouraged to review our return policy or contact our customer service for further assistance.

5. Refund Process:

Approved cancellations within the specified window will be eligible for a refund. Refunds will be processed using the original payment method and may take a few business days to reflect in your account.

6. Contact Information:

For cancellation requests or inquiries, please contact:

Jorge Pulido

Phone: 209-809-3316

7. Review of the Policy:

Customers are encouraged to review this cancellation policy periodically, as it may be subject to updates or modifications.

This cancellation policy is designed to provide clarity and transparency regarding the cancellation process at Colton Creations LLC. If you have any questions or concerns about this policy, please contact Jorge Pulido for assistance.